When purchasing on this site, your transaction is initiated and completed on Amazon.com. We do not participate in the transaction, but we do offer an assist.
Not only do you get OUR support, but you are also completely covered by Amazon’s World Class “A to z Guarantee”, as quoted here from Amazon.com:
“We want you to buy with confidence anytime you make a purchase on the Amazon.com website or use Amazon Payments; that’s why we guarantee purchases from third-party sellers when payment is made via the Amazon.com website or when you use Amazon Payments for qualified purchases on third-party websites. The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee.”